Raising prices: what to do in practice
Raising your prices as a builder isn’t about charging more for the same work. It’s about pricing properly and helping clients understand the value you offer. To increase your rates without losing jobs:
- Price the job properly
Include all your costs, not just labour and materials. Factor in overheads like fuel, insurance and the time you spend quoting and managing projects. - Make your quote easy to understand
Provide a clear breakdown of what’s included so clients can compare quotes properly and see the difference in quality. We offer a free quotation template to get you started. - Control extras and changes
Always agree and confirm the cost of additional work in writing before you start, so your margin is protected. - Build trust with clients
Show examples of your work, explain your process and highlight your FMB membership as a sign of quality and professionalism.
Putting your prices up can feel like a risk. You don’t want to lose jobs or be undercut, and when a client says they’ve had a cheaper quote, it’s tempting to just drop your number to win the work.
However, our members across the UK tell us that being busy doesn't always mean being profitable. Through our regular industry feedback and member coaching sessions, we see that many builders work incredibly hard only to find small gaps in pricing and missed overheads are quietly eating into their profit.
This guide looks at how to raise your prices in a way that’s fair, defensible, and helps you win the right work for your business.
Why am I not making enough profit?
Before raising your prices, it’s worth checking if your current rates actually cover your costs. Many builders price based on labour and materials with a percentage added on top, but they often overlook the cost of running the business itself.
Your overheads include:
- Your time spent managing jobs, quoting, and doing admin.
- Vans, fuel, and tools.
- Insurance and accountancy.
- Staying compliant with industry standards.
These costs don't stop when you aren't on site. If they aren't built into your pricing accurately, you’re effectively paying for them yourself.
Our Knowing your numbers webinar shows how easy it is to miss these costs, and how that affects profit across the year.
How do I know if my prices are too low?
You don't always need detailed accounts to spot a problem. Ask yourself:
- Are you paying yourself properly for your time?
- Are you putting money aside for tax and future costs?
- Is there margin left at the end of the job, or are you relying on the next project to balance the books?
If you’re absorbing small costs along the way, that’s a slow leak. To fix this, you need to transition from reactive pricing to a proactive business strategy.
Watch our webinar on pricing and estimating for profit for a deep dive into the art of pricing building projects.
How do I handle cheaper quotes?
When a client mentions a lower quote, it’s easy to assume you need to match it. In practice, quotes are rarely directly comparable. Rather than lowering your price, help the client understand what’s behind the difference.
You might say:
“I understand you’ve had a cheaper quote. Can I check what’s included in that? We’ve allowed for [specific items], which are sometimes missed. I’d rather be clear now than have unexpected costs for you later.”
This keeps the conversation practical rather than confrontational.
Why detailed quotes make a difference
A clear, structured quote protects your position. It should set out what’s included, what isn’t, and any assumptions you’ve made. As the Federation of Master Builders (FMB) webinars highlight, many disputes come down to unclear expectations rather than the original price.
Protect your margin during the job
Profit often slips when changes are handled informally once a project starts. One of the biggest threats to your business resilience is carrying out extra work without a documented price.
Manage variations proactively
Get into the habit of confirming changes in writing before any work begins:
- Confirm the change: Clearly define what has been added or removed from the original scope.
- Provide a price: Give a fixed cost for the variation rather than an estimate.
- Get agreement first: Do not proceed until you have written or digital sign-off from the client.
Control your day-to-day efficiency
It isn’t just the client who can affect your margin. Your day-to-day management decisions have a direct impact on whether a job remains profitable. Time lost on site or resources used inefficiently are "slow leaks" that drain your final return.
To keep the job closer to your original plan, stay on top of:
- Scheduling: Ensure your timeline accounts for key decision dates from the client to avoid site delays.
- Ordering materials: Plan ahead to avoid last-minute deliveries or "emergency" trips to the merchant that eat into your time.
- Coordinating trades: Clear communication with subcontractors ensures they arrive when needed and understand the specific quality benchmarks expected.
By tightening your site management and variation process, you protect the profit you worked hard to price in at the start.
Your 5-step strategy to stop profit leaks
- Recover your overheads: Calculate the total annual cost of your vans, fuel, insurance, and admin, then build a fixed ‘business operations’ fee into every quote.
- Price your own time: Ensure your quote includes a realistic hourly or daily rate for your time spent managing the site and meeting clients, not just your time on the tools.
- Implement a ‘no free extras’ rule: Inform clients at the start that any changes to the scope will be paused, priced, and approved in writing before the work is carried out.
- Audit your margins: After every project, compare your estimated costs against what you actually spent to identify exactly where money is leaking.
- Be selective with quotes: Stop pricing jobs where the scope is vague or where you are one of many builders quoting, as these are the projects most likely to lead to hidden costs later.
By following this approach, you ensure that every hour on site contributes to your business resilience rather than just covering a hole in your accounts.
Build better and price better
Raising your prices isn’t about charging more for the sake of it. It’s about covering your real costs and running a business that is sustainable.
As an FMB member, you have a strong trust signal to point to. You are part of a network of trusted builders vetted for quality. By focusing on quality, clear communication, and professional standards, you can win the right work at the right price.
FAQs builders ask about raising prices
How do I raise my prices without losing customers?
Start by making sure your pricing is accurate. Include all your costs, not just labour and materials. Then focus on explaining your quote clearly so clients understand what they’re getting. Many clients aren’t just looking for the cheapest option, they want a job done properly with no surprises.
How do I justify a higher quote to a client?
Be clear about what’s included and how the job will be managed. Walk the client through your quote and highlight any differences in quality, materials or scope. Showing examples of your previous work and explaining your process can also help build confidence. If you’re a member of a professional body, like the FMB, explain what that means to your prospective client. Find out more about joining the FMB.
Why am I busy but not making enough profit?
This usually comes down to gaps in pricing. Common issues include not including overheads, underestimating time, or carrying out extra work without charging for it. Over time, these small gaps add up and reduce your overall margin.
Should I match a cheaper quote to win the job?
Not always. Cheaper quotes are often based on different assumptions or may not include everything required. Instead of lowering your price straight away, try to understand what’s included and explain the differences. This helps the client make a fair comparison.
What should I include in my pricing?
A complete price should include:
- Labour and materials
- Business overheads
- Your time managing the job
- A contingency for risk
- A clear profit margin
Leaving any of these out can affect your ability to run the business sustainably.
How do I deal with clients asking for extras during the job?
Agree the cost before carrying out any additional work. Confirm it in writing and refer back to your original quote if needed. This helps avoid misunderstandings and protects your margin.
How often should I review my pricing?
It’s worth reviewing your pricing regularly, especially when material and labour costs are changing. Looking back at recent jobs can help you spot where costs were missed and adjust future quotes accordingly.
Do I need software to price jobs properly?
Not necessarily, but it can help. Estimating and accounting tools can make it easier to keep track of costs, update prices and produce consistent quotes. What matters most is having a clear and repeatable process.